Hotel Receptionist Job Opportunity in Kenya July 2012
We are new upcoming hotel located in the Karen area and are looking for a receptionist. Some key responsibilities include:
- Deliver excellent customer service, at all times
- Assist in keeping the hotel reception area clean and tidy, at all times
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
- Administer all reservations, cancellations and no-shows, in line with company policy
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety
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