Customer Service Coordinator Job Opening in Kenya July 2012

Customer Service coordinator

Location: Nairobi

Company Profile:

Our Client is the leading player in the global Ice-Cold Merchandisers (Beverage Coolers) market and is the largest glass bottle producer in West Africa, meeting the needs of beverage companies.

Job Purpose:

The position entails the management of the Company’s Service Call centre.

Duties:

• Receipt and processing of customer complaints.


• Management of data flow to and from service providers


• Post warranty invoices reconciliation.


• Management of Service KPIs- accurately and timely opening and closing...
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