Thursday, 5 July 2012

KenCall Service Delivery Manager Job Opening in Kenya July 2012

Service Delivery Manager


Description


As an important role within the KenCall operations management team, the service delivery manager will be instrumental in managing our contact centre to achieve our KPIs; the successful candidate will have the opportunity to take ownership of businesses processes, provide guidelines and support to our contact centre team leaders and therewith actively contribute to the continued success of our customer operations

Primary duties & responsibilities:

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